This Privacy Policy explains how pub204 collects, uses, stores, shares, and protects the personal information of players and visitors in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable PAGCOR regulatory requirements. Please read this Policy carefully before using the pub204 platform.
These six principles summarize pub204's approach to data privacy. They complement, but do not replace, the full legal text of this Policy below.
pub204 collects only the personal data necessary for account operation, KYC compliance, payment processing, and regulatory reporting. We do not collect data beyond what our operational or legal obligations require.
pub204 does not sell, rent, or trade your personal data to any third party for commercial gain. Your information is shared only with service providers directly involved in operating the platform and with authorities as required by Philippine law.
All data transmitted between your device and pub204 servers is protected by 256-bit SSL/TLS encryption. Data at rest is stored using AES-256 encryption. Access to personal data is restricted to authorized staff on a need-to-know basis only.
Under RA 10173, you have the right to access, correct, and request deletion of your personal data. pub204 provides a clear process for exercising all data subject rights without requiring you to navigate complex bureaucracy.
pub204 retains personal data only as long as necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations. When retention is no longer justified, data is securely deleted or anonymized.
pub204 only sends promotional communications to players who have opted in. You can withdraw your consent and unsubscribe from all marketing communications at any time through your account settings or by contacting support.
This Privacy Policy ("Policy") describes how pub204 ("pub204", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "Data Subject") who access and use the pub204 platform available at pub204.org, including its sportsbook, live casino, slots, bingo lobby, and cashier services.
This Policy applies to all registered players, prospective players who interact with the pub204 website or mobile application without registering, and any individual whose personal data pub204 processes in connection with its operations. It applies regardless of whether you are located in Metro Manila, Cebu, Davao, Quezon City, or any other location in the Philippines.
This Policy should be read together with the pub204 Terms & Conditions available at /terms-conditions. By accessing the pub204 platform or registering an account, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein.
For the purposes of this Policy and applicable Philippine data protection law, pub204 acts as the Personal Information Controller (PIC) in respect of personal data collected and processed through the pub204 platform.
pub204 has appointed a Data Protection Officer (DPO) as required under RA 10173. The DPO is responsible for overseeing pub204's data protection practices and serving as the primary point of contact for data subject inquiries and regulatory matters. Contact details for the DPO are set out in Section 16 of this Policy.
pub204 collects the following categories of personal data, depending on how you interact with the platform:
pub204 collects personal data through the following means:
pub204 processes personal data for the following purposes and on the following legal bases under RA 10173:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (Terms & Conditions) |
| Age verification (21+ requirement) | Legal obligation (PAGCOR regulations) |
| KYC identity verification | Legal obligation (AML/CTF regulations) |
| Payment processing and cashier operations | Performance of contract |
| Fraud detection and prevention | Legitimate interest / legal obligation |
| Customer support | Performance of contract / legitimate interest |
| Regulatory reporting to PAGCOR and AMLC | Legal obligation |
| Responsible gaming monitoring | Legal obligation / legitimate interest |
| Marketing communications (opted-in players only) | Consent |
| Platform improvement and analytics | Legitimate interest (anonymized/aggregated data) |
pub204 does not sell, rent, or disclose personal data to third parties for commercial purposes. Personal data may be shared in the following limited circumstances:
pub204 engages third-party service providers who process personal data on pub204's behalf under contractual data processing agreements. These include payment processors (GCash, Maya, bank transfer partners), KYC and identity verification providers, game software providers (Evolution, Pragmatic Play, JILI, PG Soft), cloud infrastructure providers, and fraud detection system operators. All such providers are bound by confidentiality obligations and may only use personal data as instructed by pub204.
pub204 is required by Philippine law to disclose personal data to regulatory authorities including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies where compelled by lawful order, warrant, or mandatory reporting obligation. Such disclosures are made without prior notice to the Account holder where legally required.
In the event of a merger, acquisition, or sale of assets involving pub204, personal data held by pub204 may be transferred to the successor entity, subject to equivalent data protection commitments to those in this Policy.
The pub204 website uses cookies and similar tracking technologies to provide platform functionality, analyze usage patterns, and deliver relevant content. The following cookie categories are used:
You can manage or disable cookies through your browser settings at any time. Note that disabling strictly necessary cookies will impair your ability to log in and use the pub204 platform.
pub204 implements comprehensive technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
pub204 retains personal data for the following periods, after which data is securely deleted or irreversibly anonymized:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | PAGCOR / AML regulatory requirement |
| KYC identity documents | 5 years post-account closure | Anti-Money Laundering Act (RA 9160) |
| Transaction records | 5 years from transaction date | AML / tax compliance |
| Gaming session logs | 2 years from session date | PAGCOR compliance / dispute resolution |
| Support correspondence | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing consent records | Until consent withdrawn + 1 year | Compliance with RA 10173 consent requirements |
| Cookie and analytics data | 13 months from collection | Analytics operational period |
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules, you have the following rights in respect of your personal data held by pub204:
You have the right to be informed about how pub204 collects and processes your personal data, including the purposes of processing, the data retention periods, and the identity of any third parties with whom your data is shared. This Policy fulfills that obligation.
You have the right to request a copy of the personal data pub204 holds about you. To make an access request, contact the pub204 Data Protection Officer as described in Section 16. pub204 will respond to verified access requests within fifteen (15) business days.
You have the right to request correction of any inaccurate or incomplete personal data pub204 holds about you. Corrections to account registration data can be requested via pub204 Customer Support. Corrections to KYC documents require submission of updated identification materials.
You have the right to request deletion of personal data that is no longer necessary for the purposes for which it was collected, or where your consent is the sole legal basis and you have withdrawn that consent. This right is subject to pub204's statutory data retention obligations under Philippine AML and PAGCOR regulations, which may require retention of certain data regardless of erasure requests.
You have the right to object to processing of your personal data on the basis of pub204's legitimate interests, including the use of personal data for direct marketing. Upon a valid objection to marketing use, pub204 will cease all marketing communications to you immediately.
You have the right to receive a copy of personal data you have provided to pub204 in a structured, commonly used, machine-readable format, where technically feasible and where processing is based on your consent or on a contractual basis.
If you believe pub204 has processed your personal data in a manner inconsistent with RA 10173 or this Policy, and you have been unable to resolve the matter directly with pub204, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC complaint process is available on the NPC's official website.
The pub204 platform is strictly for adults aged 21 years and above as required under PAGCOR regulations. pub204 does not knowingly collect personal data from individuals under the age of 21. If pub204 discovers that personal data has been submitted by or on behalf of an individual under 21, that account will be immediately closed, all associated funds forfeited, and the relevant personal data deleted in accordance with applicable law.
If you are a parent or guardian and believe your child under 21 may have registered for a pub204 account, please contact our Data Protection Officer at [email protected] immediately. pub204 will investigate and take appropriate action promptly.
pub204's primary data processing infrastructure is operated in data centers serving the Philippine market. However, some third-party service providers engaged by pub204 — including game technology providers and cloud infrastructure partners — may be located or process data outside the Philippines.
Where personal data is transferred to processors located outside the Philippines, pub204 ensures that such transfers are subject to appropriate safeguards, including contractual data processing agreements that impose data protection obligations equivalent to those under RA 10173, as required by NPC guidelines on cross-border data transfers.
The pub204 platform integrates with third-party services — including payment systems like GCash and Maya, and game content from providers like Evolution Gaming, Pragmatic Play, JILI, and PG Soft. These third parties operate under their own privacy policies. pub204 is not responsible for the data practices of third-party services accessed through the platform.
When you access a third-party payment method such as GCash or Maya from within the pub204 cashier, that interaction is subject to the privacy policies of GCash (Mynt — Globe Fintech Innovations, Inc.) or Maya (Maya Philippines, Inc.) respectively. pub204 recommends that you review the privacy policies of any third-party services you use in connection with your pub204 account.
pub204 may send promotional communications — including bonus offers, tournament announcements, and platform updates — to players who have consented to receive marketing materials during or after registration. All marketing communications are sent via SMS to your registered Philippine mobile number and/or to your registered email address.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent will not affect any other aspect of your pub204 account or your ability to use the platform. pub204 will process unsubscribe requests within three (3) business days.
pub204 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our data processing practices. Material changes to this Policy will be communicated to registered players via SMS or email with a minimum of fourteen (14) days' notice before the amended Policy takes effect.
The current version number and effective date are displayed at the top of this Policy. Your continued use of the pub204 platform after the effective date of any amendment constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using pub204 and may request Account closure in accordance with the Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or pub204's data processing practices, please contact pub204's Data Protection Officer through the following channels:
pub204's DPO will acknowledge receipt of all data-related inquiries within two (2) business days and will provide a substantive response within fifteen (15) business days of receiving a verified request.
If you believe your data privacy rights under RA 10173 have been violated and you have not been able to resolve the matter with pub204 directly, you may file a complaint with the National Privacy Commission of the Philippines through the NPC's official complaint channels.
pub204 is PAGCOR-regulated and RA 10173 compliant. Your personal data is never sold, always secured, and completely under your control. Explore the platform knowing your privacy is a priority.
Access your pub204 account. 256-bit SSL, 2FA available, and full login history visible in your dashboard.
Review the full pub204 user agreement — your rights, rules, and responsibilities as a player.
Deposit limits, session timers, and self-exclusion tools — all available from your account dashboard.
Common questions about accounts, deposits, withdrawals, bonuses, and platform features answered.
⚠ 21+ Only. pub204 is restricted to players 21 years of age and above. All use of the platform is subject to the pub204 Terms & Conditions and this Privacy Policy. For responsible gaming support, visit our Responsible Gaming page.